Testimonials
We take pride in delivering first-class service to all of our customers. Read what our satisfied clients have said about us!
I’m seriously impressed with a carpet repair job done by Juan. This company has good reviews on other sites, but I started my search on Yelp so it seems like it’s best to put my own review here.
My dog managed to lock himself in a bedroom for a day and destroyed several sections of carpet and padding (apparently this is a common scenario). The damage was so great that I had trouble finding examples of carpet repair of this magnitude online. I sought quotes for either a repair or a full replacement all of the carpet in the bedroom from multiple companies. After an in-home estimate, Juan from JJ Floor Covering gave me the best price and also expressed the most confidence in the outcome of the repair.
Using matching carpet from a closet, the damaged areas of the carpet were replaced and returned to near-perfect condition. If you look closely, you can see see a slight seam from the repair, but no one would notice it unless it was pointed out to them. In my case, it helps that all the carpet in the house is less than a year old, so the carpet in the closet matched well with the carpet in the bedroom.
The closet where the carpet came from then itself needed a new carpet. I was on a budget so didn’t want to spend a lot on materials. Juan measured the closet for me and I bought my own section of carpet from a home improvement store. The installation there looks fantastic. And finally the service itself was good – Juan was very pleasant to work with and did the job in only a few hours.
“A section of the carpet needed to be repaired due to a paint spill in the office. Juan replaced the section of carpet and it is impossible to detect the replacement carpeting. Juan’s pricing is very reasonable and in line with his estimate. Juan was very professional in his manner and work. I was delighted with the results. Thank you very much Juan.”
Diane M.
Richmond, VA
“Juan was extremely professional and did an outstanding job. He took the time to walk me though the process so that I would not be surprised by anything. I would definitely recommend Juan to anyone that wants the job done right the first time.”
Walter A.
Chester, VA
“Juan, gave me a price over the phone which was lower than I expected. He was professional, courteous. Clean. I asked for business cards that I could give out. I am truly impressed with his work and recommend him and his business highly.”
Steve O.
Midlothian, VA
“I was very pleased with the service from JJ Floor Covering. Juan responded right away to my request. His price was quite reasonable; his repair job was excellent. He stretched out the wrinkles in my carpet and even relaid the carpet on my steps. I would definitely call on him again and recommend him to anyone in need of a ‘carpet guy’.”
Pat H.
Henrico, VA
“Juan is a professional in every way. He is courteous, dependable and a nice person to work with. He did a good job restretching my carpeting and was careful with my furnishings. His price was competitive and I have recommended him to friends who may need work done in the future. “
Judith J.
Colonial Heights, VA
“Juan Jovel is a genuine professional. He stretched carpets in four rooms to perfection … looks better than when they were new 5 years ago. Additionally, he expertly installed a runner on a fourteen step stairwell. All of his work was on-time and within budget. Juan and his staff are courteous, thorough and careful. Clean-up was automatic. Noise and disruption at a minimum. I highly recommend this company.”
Roger P.
Henrico, VA
“My dog had ripped up my carpet in my apartment unit and I wanted to get it fixed so that it looked like nothing had been destroyed. I sent in my service request and Juan called me almost immediately after. He did everything for me from going out to get matching carpets to getting everything ready. He was courteous and polite. He’s a super nice guy! He fixed the patch of carpet that my dog tore up and it looks GREAT! I would highly recommend him! He pays attention to detail and is really easy to work with. He cleaned up after himself and everything looked fantastic. Thanks Juan! “
Richmond, VA
“Juan contacted me promptly, was courteous and polite. He even let me know when he was running a little late. His work was very professional, and he showed me exactly what he was going to do beforehand, then went over the work with me when he was finished. His price was reasonable and he left the room clean and vacuumed. “
Kristine H.
Ashland, VA
JJ’s Carpet did an amazing job on my carpet. The carpet had stretched out in several rooms and they fixed it like new. There was also a place that was torn in the carpet and they made it look like like it was never there. They were on time and very professional. I would highly recommend their service.
Patty Layne
Glen allen va
Juan was professional and thorough. All work, stretching a carpet and removing another carpet hardwood flooring, was done perfectly. Juan went far beyond what I would have over expected for such a reasonable price. I would definitely recommend this company for carpet work
Called within the hour. Came the same day for estimate. Price was good. Arrived on time to do the work. Quality of work is excellent. Juan is very pleasant to deal with. 05/28/2015
Stewart B.
Midlothian, VA
Very good work. Showed up on time. Moved furniture with ease with out causing any damage. Polite & friendly.
Gary B.
Hopewell, VA
“Excellent Job. Service was timely, not expensive, and my floors look great!”
Mechanicsville, VA
“He came the next day and fixed the carpets perfectly. He was polite and quick.”
Natalie C.
Henrico, VA
“He was friendly, funny and timely. His work was efficient, economical and looks great too! Thanks!”
Chrystal D.
Glen Allen, VA
“Juan was very pleasant to work with, on time and did a fantastic job! I definitely will call him again for other carpet stretching or installation jobs!”
Suzanne Z.
Glen Allen, VA
“They arrived on time, worked with no breaks for 4 hours. They were polite and cleaned up all carpet remnants and vacuumed the rugs. My carpets look GREAT!”
Dorothy O.
Midlothian, VA
Work was excellent and cleaned up after all work completed 05/17/2015
Linda S.
Richmond, VA
Honest, prompt and professional. Conscientious about his quality of work.
Sent pictures of carpet problem and he was able to see the issue and provide a fair and reasonable quote.
Honest and dependable contractors that do quality work like it’s their own house they’re working on are hard to find. I’m glad we found Juan.
Thank you!!
George Harris
10/17/2020
Had all the carpets replaced in every room and they all looked beautiful. The stairs were very neatly done with great definition. I would definitely recommend them and will use them again.
John Bletsas
10/16/2020
Juan arrived on time, did an excellent job in eliminating some bulges making the carpet look like new. I was impressed by how he cleaned up afterwards as if he was not here. He was very courteous.
J Becker
10/12/2020
Very professional, on time, neat and tidy job. Juan did a great job, was not rushing through the job. He’s knowledgeable and has extensive experience, shows he’s an expert. Gave recommendations to best approach the job, we picked the right company for the job!
Very Satisfied Thanks!!
Omar Delgado
6 reviews, 09/16/2020
Juan did an incredible job repairing damaged carpet at the threshold into one of our bedrooms. He responded quickly to my request and did a beautiful job. Highly recommended!
Bailey Britt
10/02/2020
Juan did a great job for us restretching our carpet! He texted us when he was on his way and arrived on time!
Nancy parker
10/16/2020
Clients I've Helped
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JJ flooring gladly will come to you for your free estimate, as long as you are with in the 25 miles radius from my location and if you are out side of the 25 miles radius we still can come for a small trip charge.